Privacy

This policy is effective as of May 25, 2018

YOUR PRIVACY MATTERS

The mission of WebXpertos is to provide a transparent and open way for website visitors.. Central to this mission is our commitment to be transparent about the data we collect about you, how it is used and with whom it is shared.

This Privacy Policy applies when you use our Website (described below). We offer our users choices about the data we collect, use and share as described in this Privacy Policy, Cookie Policy and User Agreement.

INTRODUCTION

WE ARE AN INBOUND MARKETING AND TECHNOLOGY AGENCY FOR ORGANIZATIONS ACROSS THE GLOBE. THESE ORGANIZATIONS (READ: ENTITIES) USE OUR WEBSITE TO FIND AND BE FOUND FOR BUSINESS OPPORTUNITIES AND OTHER INFORMATION. OUR PRIVACY POLICY APPLIES TO ANY VISITOR OF OUR WEBSITE.

 

We use the term “Designated Countries” to refer to countries in the European Union (EU), European Economic Area (EEA), and Switzerland.

WEBSITE

THIS PRIVACY POLICY, INCLUDING OUR COOKIE POLICY APPLIES TO YOUR USE OF OUR WEBSITE.

This Privacy Policy applies to webxpertos.com and other WebXpertos-related sites, communications and the website (“Website”).

DATA CONTROLLER AND CONTRACTING PARTIES

WebXpertos  (“XPERTOS GROUP INC.”) will be the controller and processor of your personal data provided to, or collected by or for, or processed in connection with, our Website.

 

You are entering into the User Agreement with XPERTOS GROUP INC. and WebXpertos Panama.

 

As a Visitor of our Website, the collection, use and sharing of your personal data is subject to this Privacy Policy (which includes our Cookie Policy and other documents referenced in this Privacy Policy) and updates.

CHANGE

CHANGES TO THE PRIVACY POLICY APPLY TO YOUR USE OF OUR WEBSITE AFTER THE “EFFECTIVE DATE.”

WebXpertos (“we” or “us”) can modify this Privacy Policy, and if we make material changes to it, we will provide notice through our Website, or by other means, to provide you the opportunity to review the changes before they become effective. If you object to any changes, you may request to remove the data here.

 

You acknowledge that your continued use of our Website after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your personal data is subject to the updated Privacy Policy.

1. DATA WE COLLECT

1.1 DATA YOU PROVIDE TO US

YOU PROVIDE PERSONAL DATA.

OPTIN

To receive the latest information from WebXpertos (i.e., when submitting a contact form on the website, the digital handshake, a downloadable offer or the WebXpertos newsletter).

1.2 DATA FROM OTHERS

OTHERS MAY POST OR WRITE ABOUT YOU.

CONTENT AND NEWS

You and others may submit content for submission, that includes information about you (as part of articles, case studies or blogs). We also receive data about you when you respond to a WebXpertos representative, which is stored into our system.

1.3 SERVICE USE

WE LOG YOUR VISITS AND USE OF OUR WEBSITE.

We log usage data when you visit or otherwise use our Website, including our sites and platform technology (e.g., our off-site plugins), such as when you view or click on content or ads (on or off our sites), perform a search or create or respond to a WebXpertos. We use log-ins, cookies and internet protocol (“IP”) addresses to identify you and log your use.

1.4 COOKIES, WEB BEACONS AND OTHER SIMILAR TECHNOLOGIES

WE COLLECT DATA THROUGH COOKIES AND SIMILAR TECHNOLOGIES.

As further described in our Cookie Policy, we use cookies and similar technologies (e.g., pixels, ad tags and device identifiers) to recognize you and/or your device(s) on, off and across different Website and devices. We also allow some others to use cookies as described in our Cookie Policy. You can control cookies through your browser settings and other tools. You can also Opt-Out from our use of cookies and similar technologies that track your behaviour on the sites of others for third party advertising.

1.5 YOUR DEVICE AND LOCATION

WE RECEIVE DATA FROM YOUR DEVICES, INCLUDING LOCATION DATA.

When you visit or leave our Website (including our plugins or cookies or similar technology on the sites of others), we receive the URL of both the site you came from and the one you go to next. We also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier.

1.6 WebXpertos representative

IF YOU COMMUNICATE THROUGH OUR WEBSITE, WE LEARN ABOUT THAT.

We collect information about you when you send, receive, or engage with messages in connection with our website. For example, if you create or respond to a WebXpertos representative, we track whether you have acted on it and might send you reminders.

1.7 OTHER

WE ARE IMPROVING OUR Website, WHICH MEANS WE GET NEW DATA AND CREATE NEW WAYS TO USE DATA.

Our Website is dynamic, and we often introduce new features, which may require the collection of new information. If we collect materially different data or materially change how we use your data, we will notify you and may also modify this Privacy Policy.

2. HOW WE USE YOUR DATA

WE USE YOUR DATA TO PROVIDE, SUPPORT, PERSONALIZE AND DEVELOP OUR Website.

How we use your personal data will depend on how you use the Website. We use the data that we have about you to provide and personalize, including with the help of automated systems and inferences we make, our Website (including ads) so that they can be more relevant and useful to you and others.

2.1 Website

OUR Website HELPS YOU TO CONNECT WITH OUR REPRESENTATIVES AND STAY INFORMED. WE USE YOUR DATA TO AUTHORIZE ACCESS TO OUR Website.

 

STAY INFORMED

Our Website allow you to stay informed about news, events and ideas regarding professional topics you care about. We use the data we have about you (e.g., data you provide, data we collect from your engagement with our Website and inferences we make from the data we have about you), to provide relevant content on our Website.

2.2 COMMUNICATIONS

WE CONTACT YOU AND ENABLE COMMUNICATIONS THROUGH WebXpertos representatives. WE OFFER SETTINGS TO CONTROL WHAT MESSAGES YOU RECEIVE AND HOW OFTEN YOU RECEIVE SOME TYPES OF MESSAGES.

We will contact you through email, notices posted on our websites and other ways through our Website, including push notifications. We will send you messages about the availability of our Website, security, or other service-related issues. We also send messages about how to use the Website, network updates, reminders, and promotional messages from us and our partners. You may change your communication preferences at any time. Please be aware that you cannot opt-out of receiving service messages from us, including security and legal notices.

2.3 ADVERTISING

WE DO NOT SERVE YOU TAILORED ADS AS PART OF OUR Website. BUT YOU CANNOT OPT-OUT OF SEEING OTHER ADS.

We measure the performance of ads to visitors and others, both through our Website or through a variety of partners, using the following data, whether separately or combined:

 

Data from advertising technologies on and off our Website, like pixels, ad tags, cookies, and device identifiers;

Data from your use of our Website (e.g., search history, content you read, who you reads your content, WebXpertos representative creations or pitches, page visits, videos you watch, clicking on an ad, etc.), including as described in Section 1.3;

Information from advertising partners and publishers; and

Information inferred from data described above.

We will show you ads called [“sponsored advertisements”] which look similar to non-sponsored content, except that they are labelled “ads” or “sponsored.” If you take an action on these ads, your action is viewable by others, including the advertiser.

2.4 DEVELOPING the Website AND RESEARCH

WE DEVELOP OUR Website AND CONDUCT RESEARCH.

 

WEBSITE DEVELOPMENT

We use data, including public feedback, to conduct research and development for the further development of our Website in order to provide you and others with a better, more intuitive experience and drive engagement on our Website.

 

OTHER RESEARCH

We use the data available to us to research industry trends and policies that help bridge the gap in various industries and geographic areas.

 

SURVEYS

Polls and surveys are conducted by us and others through our Website. You are not obligated to respond to polls or surveys, and you have choices about the information you provide.

2.5 CUSTOMER SUPPORT

WE USE DATA TO HELP YOU AND FIX PROBLEMS.

We use the data (which can include your communications) to investigate, respond to and resolve complaints and Service issues (e.g., bugs).

2.6 AGGREGATE INSIGHTS

WE USE DATA TO GENERATE AGGREGATE INSIGHTS.

We use your data to produce and share aggregated insights that do not identify you. For example we may use your data to generate statistics about the industry or location, to calculate ad impressions served or clicked on, or to publish visitor demographics for a Service or industry insights.

2.7 SECURITY AND INVESTIGATIONS

WE USE DATA FOR SECURITY, FRAUD PREVENTION AND INVESTIGATIONS.

We use your data (including your communications) if we think it’s necessary for security purposes or to investigate possible fraud or other violations of our User Agreement or this Privacy Policy and/or attempts to harm our Visitors.

3. HOW WE SHARE INFORMATION

3.1 OUR Website

POSTS AND WebXpertos representatives

Our Website allow viewing and sharing information including through posts and WebXpertos representatives.

 

When you share an article or a post (e.g., an update, image, video or article) publicly it can be viewed by everyone and re-shared anywhere. Visitors and others will be able to find and see your publicly-shared content, including your organizations name (and photo if you have provided one).

 

When you respond to a WebXpertos representative, the WebXpertos representative will see all details that you provide them in your response.

3.2 SERVICE PROVIDERS

WE MAY USE OTHERS TO HELP US WITH OUR Website.

We use others to help us provide our Website (e.g., maintenance, analysis, audit, payments, fraud detection, marketing and development). They will have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes.

3.3 LEGAL DISCLOSURES

WE MAY NEED TO SHARE YOUR DATA WHEN WE BELIEVE IT’S REQUIRED BY LAW OR TO HELP PROTECT THE RIGHTS AND SAFETY OF YOU, US OR OTHERS.

It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations, (4) protect the security or integrity of our Service (such as by sharing with companies facing similar threats); or (5) exercise or protect the rights and safety of WebXpertos representatives, our visitors, personnel, or others. We attempt to notify visitors about legal demands for their personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand. To learn more see our Data Request Guidelines.

3.4 CHANGE IN CONTROL OR SALE

WE MAY SHARE YOUR DATA IF OUR BUSINESS IS SOLD TO OTHERS, BUT IT MUST CONTINUE TO BE USED IN ACCORDANCE WITH THIS PRIVACY POLICY.

We can also share your personal data as part of a sale, merger or change in control, or in preparation for any of these events. Any other entity which buys us or part of our business will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise.

4. YOUR CHOICES & OBLIGATIONS

4.1 DATA RETENTION

WE KEEP MOST OF YOUR DATA FOR AS LONG AS RELEVANT

We retain your data while you visit our website, as long as needed to provide you a customized and personalized experience. This includes data you provided to us and data generated or inferred from your use of our Website. Even if you only use our Website every few years, we will retain your information and keep your data unless you request to have this removed. In some cases we choose to retain certain information (e.g., visits to sites carrying our plugins without clicking on the plugin) in a depersonalized or aggregated form.

4.2 RIGHTS TO ACCESS AND REQUEST REMOVAL OF YOUR PERSONAL DATA

UPON REQUEST THROUGH OUR CONTACT FORM, YOU WILL BE PROVIDED THE DATA STORES INTO OUR SYSTEMS, AND UPON APPROVAL, YOU MAY REQUEST TO HAVE THIS DATA REMOVED FROM OUR SYSTEMS

 

Residents in the Designated Countries may have additional rights under their laws.

5. OTHER IMPORTANT INFORMATION

5.1. SECURITY

WE MONITOR FOR AND TRY TO PREVENT SECURITY BREACHES.

We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor our systems for possible vulnerabilities and attacks. However, we cannot warrant the security of any information that you send us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

5.2. CROSS-BORDER DATA TRANSFERS

WE STORE AND USE YOUR DATA OUTSIDE YOUR COUNTRY.

We process data both inside and outside of the Republic of Panama and rely on legally-provided mechanisms to lawfully transfer data across borders. Countries where we process data may have laws which are different, and potentially not as protective, as the laws of your own country.

5.3 LAWFUL BASES FOR PROCESSING

WE HAVE LAWFUL BASES TO COLLECT, USE AND SHARE DATA ABOUT YOU. YOU HAVE CHOICES ABOUT OUR USE OF YOUR DATA. AT ANY TIME, YOU CAN WITHDRAW CONSENT YOU HAVE PROVIDED BY GOING TO SETTINGS.

We will only collect and process data about you where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract) and “legitimate interests”.

 

Where we rely on your consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object or submit a Data Request. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us here.

5.4. DIRECT MARKETING AND DO NOT TRACK SIGNALS

OUR STATEMENTS REGARDING DIRECT MARKETING AND “DO NOT TRACK” SIGNALS.

We currently do not share personal data with third parties for their direct marketing purposes without your permission.

5.5. CONTACT INFORMATION

YOU CAN CONTACT US HERE OR USE OTHER OPTIONS TO RESOLVE ANY COMPLAINTS.

If you have questions or complaints regarding this Policy, please contact WebXpertos online here.